Support
Award-winning support, one call away
Have a question about your account, your data, or the platform? Our US-based support team is here to help. Call or email us and we will get you back to your patients.
Onboarding
Switching is easier than you think. See how we take you from kick-off to go live in five clear steps.
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About Us
Built by people who get dentistry. Learn the story behind Novadontics and what we stand for.
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Resources
Articles, practical guides, webinars, and on-demand learning, all in one hub for running a better practice.
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What we stand for
Award-winning,
certified, and in the press
Frequently Asked Questions
Quick answers to the questions our support team hears most.
More questions? Contact us at team@novadontics.com
Is there a setup fee?
No setup fee. Onboarding and support are included, and most teams go live in about 2 days, or 2 to 3 weeks if we are transferring data.
How fast can we go live?
About 2 days for a fresh start. Moving from another platform, plan on 2-3 weeks so we can transfer your data cleanly.
Can I transfer data from legacy software?
Yes. We migrate your patients, schedule, and history from your existing system as part of onboarding, so you start with everything intact.
Does Novadontics integrate with other systems?
Novadontics replaces the stack of separate tools most practices run, so the core work happens in one platform instead of across integrations. For the pieces you already use, our team walks you through what carries over during onboarding.
Where can I access Novadontics?
Anywhere. Novadontics is fully cloud-based, so you can work from the front desk, the operatory, or home, on any device, with no servers to maintain.
Is my practice data secure and HIPAA compliant?
Yes. Novadontics is hosted in a HIPAA-certified cloud datacenter, with encryption, access controls, and automatic backups. There are no servers for you to maintain, and your data is available from anywhere.
Still have questions? We are here to help.
Call or email our US-based support team and we will get you the answers you need.
