Platform / Patient Engagement
Exceed patient expectations with every engagement
A specialized patient-engagement system that keeps your schedule full and simplifies communication for your staff and your patients. Online booking, automated reminders, paperless forms, and pay-by-text, all through Care Pulse.
The problem
Empty chairs and phone tag cost you growth
No-shows, missed recalls, paper forms in the waiting room, and balances chased by phone. Every gap is lost revenue and a worse patient experience.
No-shows and last-minute cancellations
Hours lost to reminder calls
Paper forms in the waiting room
Balances chased by phone
What you get
Booked, reminded,
and paid automatically
Booking & reminders
Real-time booking, fewer no-shows
Patients see live availability across your locations and providers, book online, and confirm by text. Automated reminders and recall keep the calendar full without a single phone call.
Online self-scheduling
Book from your site or the Care Pulse app, anytime.
Automatic reminders and recall
Texts and emails bring patients back without a call.
Confirm or reschedule by text
Patients manage their own visits, hands-free for staff.
Paperless forms & registration
Intake done before they arrive
Send a text or email link and patients complete registration, medical history, and consent forms online. Less waiting-room time, less data entry, fewer errors.
HIPAA-compliant online forms
Digital history and e-consent, signed before the visit.
Online new-patient registration
New patients sign up and onboard from their phone.
Flows into the patient record
Answers land in the chart, no re-keying by staff.
Payments & patient portal
Collect by text, engage on the portal
Send a secure pay-by-text link the day treatment is done and patients pay from their phone. A convenient portal lets them view records, documents, and messages anytime.
Pay-by-text and online bill pay
Patients clear balances from a secure link.
Secure patient portal
Records, documents, and messaging in one place.
Teledentistry visits
Virtual consults through Care Pulse, built in.
A day on Novadontics
From discovery to recall, fully automated
Care Pulse works while your team focuses on care. Click through a patient's journey.
Discover
Discover
A patient finds your practice on the Care Pulse app or your website and sees live availability across every location and provider. No phone tag, no waiting on hold. They choose the time that works and start the visit on their terms.
Real-time availability across locations
Book from your site or the Care Pulse app
Works on any device
book
Book
They self-book in seconds and the appointment drops straight into your Novadontics schedule. There is no double-booking and no data entry for your front desk. The chair fills itself while your team stays focused on care.
Instant self-scheduling
Auto-syncs to your Novadontics calendar
Zero front-desk entry
remind
Remind
An automated text and email reminder goes out before the visit, and the patient confirms or reschedules with a tap. Your front desk sees every response in real time, so no-shows and last-minute gaps shrink on their own.
Automatic text and email reminders
One-tap confirm or reschedule
Live status at the front desk
VISIT & PAY
Visit & Pay
After treatment, the front desk sends a secure pay-by-text link and the patient pays from the chair or their phone. The balance updates in the ledger instantly, so nothing gets chased by phone later.
Secure pay-by-text and online bill pay
Ledger updates in real time
Paperless receipts
recall
Recall
Months later, an automated recall reminder brings the patient back for their next visit, and a birthday message keeps the relationship warm. Preventive care stays on the books and loyalty compounds into referrals.
Perfect Recall for hygiene and follow-ups
Automated birthday messages
Two-way texting keeps patients close
The numbers
A full calendar,
and a lighter front desk
20 hrs
Saved per month
Unlimited
Users per office
< 2 wks
To migrate your data
HIPAA
Certified cloud
Reduce no-shows and cancellations, keep your calendar full, and increase staff efficiency. 2-hour onboarding and 24/7 support.
EXPLORE THE PLATFORM
The rest of the platform
Practice Management
Scheduling, charting, treatment planning, billing, and analytics in one record.
Clinical & Imaging
Cloud imaging, AI diagnostics, and clinical notes on any device.
Implant Tools
Implant logbook, checklist protocols, and specialty charting.
REVIEWS
Dentists keep the receipts.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
WF
Dr. Sarah Whitman
Whitman Family Dental, Austin
We replaced five logins with one. The front desk got their mornings back, and recall finally runs itself.
22 HRS/WEEK SAVED
WF
Dr. Marcus Reed
Reed Dental Group, 9 locations
Rolling out a new location used to take months. Now it takes a weekend, same workflows, same reporting.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Anaya Bose
Magnolia Smiles, Nashville
Our no-show rate dropped the first month. The texting just works without anyone touching it.
9 LOCATIONS, ONE DASHBOARD
WF
Dr. Lena Hart
Harborview Dental, Seattle
Month-end used to eat a full weekend. Now it is two quiet days and the numbers match.
Anywhere access
Plan in your browser, pick up on your iPad
Your treatment planning syncs across devices automatically. Access patient data and imaging from any desktop, laptop, tablet, or smartphone, and on the Apple App Store.
Security
Your patients' data, locked down.
Novadontics runs on a HIPAA-certified cloud datacenter. Records are encrypted, backed up, and protected with role-based access, so sensitive information is always secure.
HIPAA-certified cloud datacenter
Encrypted in transit and at rest
Role-based access and audit trails
Patient engagement FAQs
Still curious? A 30-minute demo answers the rest on your own practice data.
What is the difference between Care Pulse and Novadontics?
Novadontics is the all-in-one platform your practice runs on. Care Pulse is the patient-facing side of it: the reminders, online scheduling, text-to-pay, and messaging your patients experience. They are one system, seen from two sides.
How do automated reminders and recall work?
Reminders and recall run on their own from the same calendar as your schedule, by text and email, on a cadence you set. When a patient replies to confirm or reschedule, it happens right in the platform.
Can patients really pay by text?
Yes. Balances can be sent by text and paid from a phone in seconds, and because payments and the ledger are the same system, the account settles the moment it is paid.
Is patient communication HIPAA-compliant?
Yes. All patient messaging runs through the HIPAA-certified platform, kept secure and private.
How long does it take to set up?
Patient engagement turns on with the rest of the platform. A fresh start is live in about a week, and we configure reminders and messaging to match how your practice already works.
What support do I get?
US-based support and training are included, with unlimited users, so your whole front desk is set up and confident from day one.
Keep every chair full and every patient close
Schedule a chat to see how Care Pulse fills your schedule and engages your patients. If our packages are not the perfect fit, we will build a custom solution.
